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STORM (Scotland) Limited - Terms and Conditions

The following Terms and Conditions of Service apply to all products and services provided by STORM (Scotland) Limited. PLEASE READ CAREFULLY

All work is carried out by STORM (Scotland) Limited on the understanding that the client has agreed to STORM's terms and conditions.

Copyright is retained by STORM (Scotland) Limited on all design work including words, pictures, ideas, visuals, illustrations, web pages and all code within unless specifically released in writing and after all costs have been settled.

If a choice of design is presented, only one solution is deemed to be given by STORM (Scotland) Limited as fulfilling the contract. All other designs remain the property of STORM (Scotland) Limited, unless agreed in writing that this arrangement has been changed.

At the time of proposal, STORM (Scotland) Limited will provide the customer with an electronic estimate or quotation via email. The client is required to email info@stormwebsitedesign.com to confirm they accept the quotation, no work on a project will commence until this email or written acceptance has been received by STORM (Scotland) Limited.

Charges for design services to be provided by STORM (Scotland) Limited, will be set out in the written estimate or quotation that is provided to the customer. At the time of the customer's signed / email acceptance of this estimate or quotation, indicating acceptance of the Terms & Conditions, a non-refundable deposit may be required on larger projects. Work on the project will not commence until STORM (Scotland) Limited has received this amount unless otherwise agreed.

Monthly invoices

Invoices will be sent out monthly for all work carried out within that month. A website live date does not determine when invoices will be issued. Invoices will be deducted from the total cost provided within the quotation, unless it is deemed that there has been extra work required out-with the original scope of work.

Hosting invoices

Hosting invoices are sent out at the beginning of all web based projects. We need to configure the servers as per the specific requirements of the project. The servers are also used to allow ongoing testing of all web componants, and ensure the website is fully tested before live activation. Iinstallation of any webste specific features required within the build must also be configured at the beginning of the project. Hosting is invoiced in advance for the following 12 months period (1 year), and will be sent out in advance of this period. Should you wish to change the hosting requirements, we require an 8 week advanced notice, otherwise full payment of all hosting and associated services will be required.

Database Hosting

We retain full ownership of all hosted databases, these may not be transferred to another provider as we will not allow our code and techniques to be used by third parties. Most databases are hard coded to our servers and will not be operational on other servers.

Charges for any additional services over and above the estimated design, will become fully payable (100% of the quoted amount) at the time of estimate or quotation acceptance.

Late Payments - Late Payment Legislation In November 1998, the UK Government introduced legislation to give businesses a statutory right to claim interest from other businesses for the late payment of commercial debt.

The UK was one of the first countries in the EU to introduce late payment legislation to help promote a culture of prompt payment.

A full guide from the DTI can be viewed here http://www.dti.gov.uk/files/file37581.pdf

STORM reserves the right to charge interest on all accounts which remain outstanding for 30 days after the date of invoice.

Should payment be later than 45 days from the invoice date STORM reserve the right to take any services or websites offline until full payment is received.

The formula used by the interest calculator is as follows:

Debt times the interest rate times the number of days late divided by 365

The daily rate is calculated as follows:

Debt times the interest rate divided by 365

Example

If the base rate is 4% for the six-month period when the debt became late, then the statutory interest rate is 12% (4% base rate plus 8%)

Debt is £851.06 plus £148.94 VAT = total £1,000

If this debt is 30 days late, then the interest owed is:

£ 1,000 x 12% = £120 (the annual rate)

£ 120 ÷ 365 = 32.9p (the daily rate)

32.9 pence x 30 days = £9.86 (the interest owed to date)

CALCULATOR

 (dd/mm/yyyy)
 (dd/mm/yyyy)
 (dd/mm/yyyy)
(tick for yes)
 (numbers only)
 (numbers only)

Returned cheques will incur an additional fee of £50 per returned cheque. STORM (Scotland) Limited reserves the right to consider an account to be in default in the event of a returned cheque.

An account shall be considered default if it remains unpaid for 30 days from the date of invoice, or following a returned cheque. STORM (Scotland) Limited shall be considered entitled to remove STORM (Scotland) Limited and/or the customer's material from any and all computer systems, until the amount due has been fully paid.

This includes any and all unpaid monies due for services, including, but not limited to, hosting, domain registration, search engine submission, design and maintenance, sub-contractors, printers, photographers and libraries.

Removal of such materials does not relieve the customer of it's obligation to pay the due amount. Customers whose accounts become default agree to pay STORM (Scotland) Limited reasonable legal expenses and third party collection agency fees in the enforcement of these Terms and Conditions.

Copyrights and Trademarks

By supplying text, images and other data to STORM (Scotland) Limited for inclusion in the customer's website or other medium, the customer declares that it holds the appropriate copyright and/or trademark permissions.

The ownership of such materials will remain with the customer, or rightful copyright or trademark owner. Any artwork, images, text or files including web files supplied and/or designed by STORM (Scotland) Limited on behalf of the customer, will remain the property of STORM (Scotland) Limited and/or it's suppliers.

The customer may request in writing from STORM (Scotland) Limited, the necessary permission to use materials (for which STORM (Scotland) Limited holds the copyright) in forms other than for which it was originally supplied, and STORM (Scotland) Limited may, at it's discretion, grant this.

Such permission must be obtained in writing before it will allow any of the aforesaid artwork, images, text, or other data to be used. By supplying images, text, or any other data to STORM (Scotland) Limited, the customer grants STORM (Scotland) Limited permission to use this material freely in the pursuit of the design. Should STORM (Scotland) Limited, or the customer supply an image, text, audio clip or any other file for use in a website, multimedia presentation, print item, exhibition, advertisement or any other medium believing it to be copyright and royalty free, which subsequently emerges to have such copyright or royalty usage limitations, the customer will agree to allow STORM (Scotland) Limited to remove and/or replace the file on the site.

The customer agrees to fully indemnify and hold STORM (Scotland) Limited free from harm in any and all claims resulting from the customer in not having obtained all the required copyright, and/or any other necessary permissions.

The customer agrees that changes required over and above the estimated work or required to be carried out after acceptance of the draft design will be liable to a separate charge. The customer also agrees that STORM (Scotland) Limited holds no responsibility for any amendments made by any third party, before or after a design is published.

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