Aberdeen Mediation Web Design

Professional Website design for Aberdeen Mediation

Aberdeen Mediation needed a professional, sensitive, and highly accessible digital platform to connect with clients seeking mediation services across the North East of Scotland. The core challenge was to create a website that immediately conveyed trust, confidentiality, and expertise for services that often deal with difficult personal and professional conflicts (Workplace, Family, and Community Mediation). The design had to be reassuring, easy to navigate, and clearly articulate the complex benefits of mediation over traditional dispute resolution.

Our Solution: Clarity, Authority, and Connection

Our design approach focused on establishing a clear, authoritative, yet approachable online presence that positioned Aberdeen Mediation as the expert resource for conflict resolution.

  1. Professional, Reassuring Aesthetic: We utilised a clean, contemporary design with a professional colour palette that suggests stability and calm. This ensures the site feels welcoming and trustworthy to users during stressful times.
  2. Intuitive Service Segmentation: The full range of services—including Workplace, Family, and Community Mediation, as well as Mediation Awareness Training are clearly segmented and explained on dedicated pages. This allows visitors to quickly find the relevant information they need without being overwhelmed.
  3. Trust and Accreditation: We prominently featured information about the company’s accreditations, including registration with the Scottish Mediation Register, immediately boosting credibility and visitor confidence.
Content Strategy for Clarity

The website content was structured to clearly explain the benefits of mediation (Confidentiality, Control, Cost-effectiveness) using accessible language, making complex concepts easy to understand for all users.

High-visibility CTAs, such as “Click here to get in touch,” are strategically placed throughout the site, ensuring users can easily move from learning about the service to making an enquiry.